Mary Cummins, Real Estate Appraiser, Animal Advocates, Los Angeles, California

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Showing posts with label cindy chance. Show all posts
Showing posts with label cindy chance. Show all posts

Friday, May 9, 2025

Ex CEO of Appraisal Institute Comments on Lawsuit in New York Times bombshell article by Mary Cummins

Cindy Chance v the Appraisal Institute. Sexual harassment, defamation, whistleblower complaints, retaliation, mary cummins, real estate appraisal, real estate appraiser

UPDATE: 05/21/2025 Craig Steinley it out of the Appraisal Institute. Now they need to get rid of all the people who aided and abetted him. Time to clean house.

https://www.nytimes.com/2025/05/21/realestate/craig-steinley-real-estate-sexual-harassment.html

UPDATE: 05/12/2025 Craig Steinley kinda sorta temporarily steps away from public facing AI duties.

"Paula Konikoff, JD, MAI, AI-GRSPaula Konikoff, JD, MAI, AI-GRS

2025 Appraisal Institute President-Arbitrator 

"All,

I am writing to follow up on my previous note regarding the New York Times article. Craig Steinley, Vice President of the Appraisal Institute, has told the Board of Directors he has decided to step away from his public AI officer appearances, effective immediately. He said he makes this choice out of consideration for and in the interest of not being a distraction to the important and ongoing work of the organization and will cooperate with any investigatory effort.

The Board of Directors has formed a task force made up of non-officer directors to work with outside counsel to guide an effort to consider policies, procedures, protocols and actions associated with ensuring a safe and respectful environment for Appraisal Institute staff and members. Outside counsel will report findings to the Board, and the Board will determine, in the best interests of the organization, what steps to take based on those findings and share that with membership.

Please know that the Board is moving as quickly and thoughtfully as possible, but this will take time. 

Paula"

Now it's in the NY Times

https://www.nytimes.com/2025/05/12/realestate/craig-steinley-real-estate-sexual-harassment.html

UPDATE: Cindy Chance released as press release about the lawsuit.

https://www.fosterchance.com/press-and-news

Good article with video from Cindy from AppraisersBlogs

https://appraisersblogs.com/appraisal-institute-harassment-tests-n-dance-with-amcs/

"The Appraisal Institute reportedly paid a $412,000 settlement to Beata Swacha, a former Chief Financial Officer, who accused Steinley of "wildly inappropriate behavior"."

Allegedly Steinley sexually harassed Swacha. She left then Chance took her place then Steinley sexually harassed her as well.

ORIGINAL: The New York Times just came out with a bombshell investigation into the Appraisal Institute. It was triggered by Cindy Chance's lawsuit filed yesterday. Turns out there is a long history of sexual harassment at the Appraisal Institute. I always thought the higher ups were a "good ole boys" club and I was right. They even stated it word for word in the article. Below is Cindy Chance's quote.

"When I accepted the role of CEO, I made a commitment to protect the Appraisal Institute’s mission. This lawsuit is not only about seeking justice for me, it reflects my commitment to the members, the real estate markets, and the many professionals who have been harmed and yet remain faithful to the ideals of their profession: real property valuation. Appraisers play a critical role in protecting the public trust and our economic system. 

"When I uncovered serious issues at the largest professional organization for appraisers, issues involving a governance breakdown, retaliation, collusion with private financial interests, and more, I raised them, and experienced the full force of what many others have sadly experienced, a sick culture and self-interested “leadership” who silence truthtellers through coordinated abuse. The story is now unfolding, and will continue to unfold as more people come forward. My belief is that this system is a consequence of the actions of a relative few, often colluding, focused on maintaining personal advantage through political dysfunction that undermined a heavily regulated profession of licensed analysts who are themselves bound by exacting standards of independence and ethics. 

Potentially anti-competitive gatekeeping and improper influence reinforced barriers to entry, while high-profile, hollow, “diversity” programs provided cover, not progress. Corruption and self-dealing has had a devastating impact on hard working individuals and the profession.

It is time the entire “insider” ecosystem, including the regulatory environment, get the public attention it deserves. Sunlight is the best disinfectant. 

I have been deeply saddened to learn even more in the New York Times story about how far back this goes. And more people are sharing that they were targets. Thank you to Debra Kamin for her determined and insightful investigative reporting. Thank you to all of those who have spoken out, and to those who will."

Link to full NY Times article

https://www.nytimes.com/2025/05/08/realestate/appraisal-institute-sexual-harassment-exam-flaws.html

Clearly the NY Times got a few things wrong. The big one is appraisal bias. They dragged up the false narrative from the media. They also got the number of AI members wrong. Membership has been going down for a long time now. 

Below is a previous article I wrote about the departure of Cindy Chance from AI. Craig Steinley emailed me denying that Cindy would be fired. So did a few other AI bigwigs. They were all lying.

https://mary--cummins.blogspot.com/2024/09/cindy-chance-out-as-ceo-of-appraisal.html

#craigsteinley #cindychance #appraisalinstitute #sexualharassment #lawsuit #complaint

Mary Cummins of Cummins Real Estate is a certified residential licensed appraiser in Los Angeles, California. Mary Cummins is licensed by the California Bureau of Real Estate appraisers and has over 35 years of experience.


Mary Cummins, Mary K. Cummins, Mary Katherine Cummins, Mary, Cummins, #marycummins #animaladvocates #losangeles #california #wildlife #wildliferehabilitation #wildliferehabilitator #realestate #realestateappraiser #realestateappraisal #lawsuit real estate, appraiser, appraisal, instructor, teacher, Los Angeles, Santa Monica, Beverly Hills, Pasadena, Brentwood, Bel Air, California, licensed, permitted, certified, single family, condo, condominium, pud, hud, fannie mae, freddie mac, fha, uspap, certified, residential, certified resident, apartment building, multi-family, commercial, industrial, expert witness, civil, criminal, orea, dre, brea insurance, bonded, experienced, bilingual, spanish, english, form, 1004, 2055, 1073, land, raw, acreage, vacant, insurance, cost, income approach, market analysis, comparative, theory, appraisal theory, cost approach, sales, matched pairs, plot, plat, map, diagram, photo, photographs, photography, rear, front, street, subject, comparable, sold, listed, active, pending, expired, cancelled, listing, mls, multiple listing service, claw, themls, historical appraisal, facebook, linkedin

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Thursday, May 8, 2025

Ex CEO Cindy Chance Sues Appraisal Institute, Craig Steinley for Sexual Harassment, Defamation, Retaliation and more by Mary Cummins



UPDATE 06/05/2025 Plaintiff filed motion to dismiss Defendant Craig Steinley. I can only assume it's because Appraisal Institute is the one who will end up paying for the lawsuit and damages. There must be a legal, monetary reason for the dismissal. The motion to dismiss is without prejudice so it could be filed again. Maybe she wants to file in a different state or jurisdiction. Maybe she wants to file in federal court because Craig is in a different state than AI. I have no idea.

https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:c070bca3-d0d8-4340-a927-0d73325cfbf7?viewer%21megaVerb=group-discover

Activity Date: 06/05/2025 Event Desc: Notice Of Motion Filed Comments: NOM - P's Mtn for Partial Voluntary Dismissal

Activity Date: 06/05/2025 Event Desc: Affidavit Of Service Filed Comments:

Activity Date: 06/05/2025 Event Desc: Notice Filed Comments: NOF - Affidavit of Service

Activity Date: 06/05/2025 Event Desc: Motion Filed Comments: Motion for Leave to Withdraw

Activity Date: 06/05/2025 Event Desc: Notice Of Motion Filed Comments: NOM - Motion for Leave to Withdraw

Activity Date: 06/04/2025 Event Desc: Motion To Dismiss Filed Comments: PLAINTIFF???S MOTION FOR PARTIAL VOLUNTARY DISMISSAL

ORIGINAL: The Ex CEO of the Appraisal Institute Cindy Chance sued the Appraisal Institute and Vice President Craig Steinley under the Whistleblower Act and Illinois Human Rights Act on May 8, 2025 in Circuit Court, Cook County, Illinois case #2025L006066. Chance alleges eight claims of action which include sexual harassment, defamation and retaliation. I'm now following the lawsuit in Pacer. While I was in there I found 21 other lawsuits involving the Appraisal Institute generally as a defendant. I'm sure there are many more in superior court level.

This lawsuit reads like a horror story of alleged acts by Craig Steinley. Based on the lawsuit they should have gotten rid of him a long time ago. Others were protecting and aiding Steinley for their own personal agendas. I had a feeling things like this were probably happening at AI. I just didn't realize it was quite this out in the open and horrible. The lawsuit reads like a nightmare soap opera with back stabbing, manipulation, cronyism and a whole lot of ick. 

As a woman in real estate who also had to sue for sexual harassment and unlawful termination I totally feel this situation. I'm sure what actually happened was 100x worse than what is included in the lawsuit. FYI I won my case. I'm pretty sure AI will settle with Cindy Chance so more of this horrible behavior doesn't become public. If this goes to discovery or trial, I predict the end of the Appraisal Institute. They would definitely lose government contracts based on these allegations alone. And to think I almost joined when Cindy was the CEO. I truly thought they were finally on the right track. 

FULL LAWSUIT

Link to Circuit Court page to search for lawsuit. Search law, injury over $30,000 for case number or Cynthia Chance or Appraisal Institute.

https://casesearch.cookcountyclerkofcourt.org/CivilCaseSearchAPI.aspx


Below are just the factual allegations and eight counts.

FACTUAL ALLEGATIONS

10. In or around August of 2023, the consulting and recruiting firm Korn Ferry

concluded an exhaustive national search for AI resulting in the unanimous selection of Chance,

by the Board, to be the next Chief Executive Officer of the Appraisal Institute, a 501(c)(6)

association of real estate appraisers.

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11. AI’s Board of Directors gave Chance a clear mandate to evaluate the state of the

organization and make changes needed to improve the efficiency of operations and to help the

organization meet its education, membership, and financial goals.

12. On or around September 5, 2023, Chance started her role as Chief Executive

Officer (“CEO”) of AI and in or about November 2023, Chance relocated to Chicago for the

position.

13. AI’s Board includes an Executive Committee consisting of the CEO and member

Officers selected by the Board through a nominating process: President, Immediate Past

President, Incoming President, and Vice President. These roles are compensated. The Board

President is effectively the supervisor of AI’s CEO.

14. President Steinley, a paid Executive Officer, and the supervisor of the CEO,

began systematically undermining Chance through a pattern of sexual harassment shortly after

she began working for AI.

15. Chance noticed immediately upon joining AI that the staff organization was

functioning poorly and required reorganization and wholesale cultural change. Employees

reported bullying by other staff, an inability to do or in some cases even understand their jobs,

and a culture of hostility between the National organization and Chapters, among other things.

16. Chance laid off four senior employees on September 27, 2023 to increase the

efficiency of the organization. These four individuals were AI’s Chief Financial Officer Beata

Swacha, its Director of Marketing Erin Tobin, its head of communications Brent Richards, and

its head of education, Sue Sirades. At the time, Chance learned that Steinley had been counseled

due to inappropriate behavior.

17. In or around November of 2023, Chance learned of a complaint by a former

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employee related to sexual harassment.

18. In or around January of 2024 Chance learned of a publicly-filed sexual

harassment lawsuit filed against AI and Steinley.

19. In or around October 2023, Sandra (“Sandy”) Adomatis, incoming 2024 President

of the Board, and Paula Konikoff, Vice President of the Board, told Chance that they both had

witnessed Steinley’s disparagement and disdain for women on many occasions over many years.

Adomatis reported that Steinley had told her directly that he did not trust women and was not

capable of working with her or any woman. Konikoff reported that Steinley had worked for her

and was fundamentally demeaning to women, dishonest, and manipulative.

20. In or around October 2023, Immediate Past President Jody Bishop and Sandy

Adomatis told Chance that Steinley was falsely claiming to have a relationship with Chance,

stating “he’s telling everyone that you are his girlfriend” and that “everyone was talking about it”

or words to that effect.

21. In or around November 2023, Steinley exhibited increasingly manipulative

behavior toward Chance, demeaned Chance, suggested that he had singlehandedly driven change

and she needed to do as he said because without his support, the Board would turn on her and she

would be fired. Steinley suggested to others that he was in a relationship with Chance, arranged

for him and Chance to travel together for business, invited her to personal events, made

inappropriate comments to Chance, told Chance to smile, and commented that Chance’s slacks

“show off [her] fit body.”

22. On numerous occasions, Steinley sent Chance text messages and called her in

which he tried to initiate a personal relationship with her, despite Chance repeatedly rejecting his

advances and telling Steinley that their relationship was strictly professional.

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23. In or around November 2023, Chance heard Steinley say to Mike Mignona,

incoming Vice President, that they were going to “bitch slap her now” referring to Adomatis.

24. On or around November 10, 2023, an AI Board member, Paula Konikoff, told

Chance that she had been the subject of sexual harassment and that the way AI had handled it

had further demeaned her.

25. In or around December of 2023, Steinley commented to Chance that both

Adomatis and Konikoff wanted to sleep with him but could not and this is why they were not

more pleasant to him.

26. Beginning in or around January 2024, Chance reported to AI’s General Counsel

Jeff Liskar that Steinley was acting inappropriately with her, including showing up to events that

she did not expect him to be at and talking about her as if she was his girlfriend. When Chance

reported the foregoing to Liskar, Liskar shook his head and declared, “it’s terrible, it’s terrible,”

referring to Steinley’s mistreatment of Chance.

27. Steinley continued to arrange for him and Chance to travel together for business

in the following months, arranged for him and Chance to sit next to each other at events, stood

inappropriately close to Chance, commented on Chance’s body, and publicly called Chance his

“boss” as one would refer to their wife or partner.

28. About this time, Adomatis explained to Chance that everyone was afraid of

Steinley because he had “a well-deserved reputation for retaliation.”

29. In or around December 2023, Adomatis read a lengthy statement to the Board in

which she complained about the sexism apparent in Steinley’s demeaning treatment of her

related to member leadership assignments stating that Steinley blatantly violated behavioral

standards of leadership in the course of her repeated attempts for a conversation --circumventing

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her authority through sexist manipulation and disparagement.

30. In or around December 2023, Chance heard Mike Mignona and Steinley referring

to Adomatis as “Sandy I’m a dumbass.”

31. In January 2024, Steinley became Immediate Past President, making him

responsible for Chance’s performance evaluation and compensation decisions in her role as

CEO.

32. In or around January 2024, at an AI Officers’ retreat, the Officers jointly agreed—

at Chance’s urging—to implement appraiser-centric messaging and more messaging defending

the appraiser profession to fulfill their mission and support growth. Adomatis repeatedly

expressed support for Chance’s leadership in this regard and AI’s Board and membership

applauded the direction privately and publicly.

33. Following many candid conversations about the culture of harassment and

governance dysfunction, Adomatis encouraged Chance and supported training for the Board,

provided in February 2024, given the urgent need for governance reform to prevent ongoing

harassment, abuse, and lack of fiduciary care on the part of Board members. This was very

negatively received by Steinley who admonished Chance for arranging for such a training.

34. During the February 2024 Board meeting, Chance reported to the Board serious

governance concerns based on that Board members were not acting based on their fiduciary duty

but were acting instead based on tribal allegiances, regional loyalties, and prior agreements.

35. Also, during this Board meeting, Chance reported to the Board that leaders were

misusing complex governance rules (bylaws and “rules and regulations”) as well as “executive

sessions,” preventing open discussion of important issues and depriving members of information

and transparency into the activities of the leadership of the organization.

7

36. Steinley continued to regularly tell Chance to “smile” in meetings, “you’re so

much more convincing when you look pretty,” commented on her appearance routinely and now,

including in front of staff and members.

37. In or around February 2024, Adomatis wrote to Chance in response to Steinley’s

decision to campaign for vice president of the Board for another four years leading the

organization as a compensated Officer that “I can’t believe the women that are campaigning for

[Steinley] already. If only they knew,” referring to Steinley and apparently referring to Steinley’s

misconduct with women.

38. On or around February 12, 2024, Chance reported to Adomatis and Liskar in an

email that the same month she started at AI, Steinley and Board members regularly referred to

her as Steinley’s “girlfriend,” contributing to undermining her authority and perpetuating a

hostile environment for women.

39. Steinley continued to try to get Chance to accompany him on travel and referred

to her in emails as his “favorite person” etc.

40. On or around February 13, 2024, Adomatis texted Chance pictures of Steinley’s

campaign materials that he sent to members in his bid for vice president of the Board. Adomatis

was unsupportive of his campaign based on her concerns about his harassment.

41. In or around February 2024, Adomatis arranged a meeting with former president

Rodman Schley. Schley reported to Chance that it was widely known that Steinley harassed

staff. Among other things, Schley told Chance that former AI Chief Executive Officer Jim

Amorin resigned when Steinley became President of the Board because he knew “he would not

be able to protect his staff from Steinley.”

42. Steinley’s “campaign” included demeaning remarks about Chance and outright

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lies about the state of AI’s educational offerings and initiatives. AI advised Chance not to

intervene or remark about Steinley’s false statements regarding education as it was forbidden for

the CEO to do anything that could impact the election of Officers, and she could be fired for

sharing her views with the National Nominating Committee or Board members since this was “a

member level” decision.

43. In or around March and April 2024, a sexual harassment training was provided to

all Board members and to all staff.

44. Following the resolution of a sexual harassment case against AI in or around

April 2024, Chance was required to address, at the direction of the Officers and the Board, a

confidential matter related to a former senior staff member. Steinley’s demeanor toward Chance

changed, and Steinley’s communications ranged from frequent manipulative communications to

not speaking to Chance, which ramped up during this time, as he worked to undermine her

efforts as AI’s CEO.

45. President Sandy Adomatis reported to Chance at this time that Steinley had now

begun telling people that Chance would be “a short-timer,” signaling to Adomatis his efforts to

undermine Chance.

46. In or about May 2024, Chance reported to the Board that AI was providing

inaccurate state certification information due to haphazard organizational practices. Chance

reported that these deficiencies required urgent correction as they were creating ongoing

problems for professional certifications.

47. In or about May 2024, Chance reported to the Board that AI had been

intentionally overstating membership numbers to shield itself from membership challenges

regarding its management.

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48. In or about May 2024, Chance reported to the Board that the President and other

Officers were ensuring lucrative teaching opportunities for their friends and themselves. Chance

reported that this practice had caused a notable decline in both the quality and diversity of AI's

educational offerings and compromised the integrity of what constituted excellence in education.

49. In or about May 2024, Chance reported concerns to the Board that AI’s instructor

"approval" process was effectively discriminatory against women and other minority candidates

by disproportionately rejecting women and other minority candidates from becoming instructors,

who were otherwise well qualified or preventing qualified people from gaining teaching

assignments. A member of the Education Committee put together a report showing this impact

that was shared with Liskar, Steinley, and the Chair of the Education Committee at the time.

50. In or about May 2024, and following the hiring of a new Director of Education

and Publications, Chance reported to the Officers and the Board serious issues concerning its

education and testing, including an incident where education staff admitted to haphazardly

adding examination questions resulting in significant issues with incorrect answers.

51. On or around May 15, 2024, Steinley succeeded in his aim to be nominated again

to be Vice President of the Board, by the “National Nominating Committee,” which Chance

learned from Board members was a committee selected based on systems of fealty and political

allegiances as with other leadership positions at AI.

52. Chance and the entire Board were informed by internal counsel that it was

forbidden to discuss Steinley’s successful nomination with members following the May

recommendation of the National Nominating Committee, and until after the vote of the Board in

August.

53. During the May 2024 Board meeting, it was reported to the Board that a

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confidential matter related to a former employee alleging sexual harassment had been resolved as

per their direction.

54. On or around May 15, 2024, Chance reported to AI’s Board that there were

instances of sexual harassment within the organization, leaving the organization vulnerable to

risk. While having had individual conversations with Board members about Steinley, Chance

was reluctant to name Steinley as the perpetrator by name in her report since it was clear that

Steinley’s behavior was being discussed, and Steinley was sitting right next to her during the

meeting, scowling at Chance, ignoring Chance, and intimidating Chance. Chance did continue to

speak with people individually about Steinley’s abuse following these remarks.

55. In response to, and during Chance’s remarks to the Board, Steinley threatened

Chance.

56. Shortly after the Board meeting, and following Steinley’s intimidating email, and

just before a live and recorded Q and A with members, Steinley groped Chance’s rear while he

and Chance were walking alone down a hallway at AI’s office. Prior to groping Chance, Steinley

said, “what if I grabbed your butt.” He then groped Chance without her consent.

57. After Steinley groped Chance, he again tried to arrange travel for him and

Chance. However, Chance refused to travel again with Steinley.

58. In or around May/June of 2024, President Sandy Adomatis spoke with every

Board member and reported formally to Chance to provide a review of how the Board meetings

went and that they appreciated her work and the information provided at the May 2024 Board

meeting. “The only critical remark” was that a few Board members reported that there was too

much information provided.

59. Through May of 2024 and into the summer, President Sandy Adomatis made

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numerous highly supportive public comments about Chance’s leadership.

60. In or around June of 2024, Chance wrote three appraiser-centric messages

reflecting member concerns with Appraisal Management Companies business practices, which

drew strong comments from Adomatis and Steinley to the effect that Chance should stop talking

about Appraisal Management Companies s. Steinley wrote that Chance’s writing had caused the

Real Estate Valuation Advocacy Association “REVAA", the advocacy organization for

Appraisal Management Companies, to rescind their endorsement of his nomination for Vice

President.

61. Steinley insisted, and the Officers agreed, to force Chance to attend a meeting

with the AMC lobbying organization, REVAA, senior executives of AMCs, and all AI executive

Officers, in August 2024, just before the AI Board meeting, to “educate her properly” on the

AMC business model. Those AMC senior executives were later among those saying Chance

would imminently be fired.

62. In or around June of 2024, Chance began scheduling meetings with each of the

Board members to review the health of the organization.

63. Chance spoke with AI’s Board members between June of 2024 and August of

2024, and Chance reported to various AI Board members, including Adomatis, Don Boucher,

Elaine Ramirez, and Heather Mull, that Steinley was sexually harassing her, undermining her,

and retaliating against her.

64. On or around June 18, 2024, AI’s Audit Co-Chairs, Mike Tankersley, and Richard

Wolf contacted Chance requesting certain information including intrusive and exceptionally

unusual inquiries about staff. Chance objected and the AI committee told Chance in writing to

“watch her tone” and to remember that “as soon as you leave this room that we will have all the

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power over you.”

65. On or around May 2024, Adomatis told Chance that they must pursue every legal

means to prevent Steinley from rejoining the organization as an officer again based on his

harassment of women.

66. In or around May 2024, Konikoff had a verbal altercation with Steinley at a

public event related to his behavior toward her.

67. In or around August 2024, AI Board member Elaine Ramirez told Chance that

Steinley was controlling of women and that AI’s Board had a history of issues with sexism and

corruption for many years. Ramirez told Chance that she had real concerns about female

employees at AI being marginalized and she witnessed AI employing its Audit Committee to use

force to undermine people such as women, LGBTQ+ individuals, and outsiders. Ramirez also

told Chance that she thought that members of AI’s Board were undermining Chance and treating

her in a way that was far worse than their treatment of males, based on her observations in the

Audit Committee Meeting.

68. In or around August 2024, AI Board member Heather Mull told Chance that

Steinley had been sexually inappropriate with her and that she felt uncomfortable because of

Steinley’s sexual harassment. Mull asked Chance to help facilitate an open discussion with the

Board about sexual harassment issues that should preclude Steinley from continuing on the

Board and to ensure that Steinley could not become an officer again because of his sexual

misconduct. Chance again reported to Mull that Steinley was also sexually harassing Chance.

Mull reported to Chance that Board members were fearful of confronting Steinley based on

retaliation including using proxies.

69. On or around August 15, 2024, Chance reported to AI’s Board again that there

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were serious issues related to sexual harassment, bullying, and culture during an in-person Board

meeting. Board member Rob Elliott responded by asking, “why do you keep telling us things we

already know?”

70. In or about August 2024, Chance reported to the Board that Officers and staff

were deliberately concealing the poor performance of a high profile, major investment aimed at

growing revenue while “diversifying the profession,” Practical Applications of Real Estate

Appraisal. Chance explained that the best course of action was to tell members the truth about

the failure of this investment while shrinking or eliminating the program. Chance believed that

this concealment violated the organization's obligation to inform members about material

business losses and undermined diversity initiatives.

71. On or around August of 2024, AI’s Board re-elected Steinley to an officer

position; Steinley was elected Vice President of the Board. Adomatis facilitated the election of

Steinley by not following the protocol that had been provided by Chance, which recommended

Adomatis to ask Steinley to leave the room to allow for open discussion by the Board of this

nomination as Vice President as well as instruction to the Board that they did not need to accept

this recommendation.

72. On or around August 16, 2024, Joan Barngrover, AI’s special assistant to the

CEO and Board Secretary told Chance that the Officers were “horrible people” referring to their

abuse of Chance and protection of one another from the consequences of their malfeasance.

Barngrover also noted that meeting notes were not accurately representative of their meetings,

nor of all of their meetings.

73. In August 2024, Chance reported to the Board that Officers were attempting to

prevent her from addressing harmful practices by appraisal management companies that were

14

damaging members' livelihoods and undermining appraisal quality nationwide.

74. On or around August 15, 2024, and August 16, 2024, Steinley as Immediate Past

President led a process described as a “performance evaluation” of Chance. By phrasing the

process as a performance evaluation, Steinley became in charge of the process and ensured that

Chance could not be in the room to address the Board.

75. At one point during the two-day meeting, Chance was called in and asked

questions including one about a July 11, 2024 meeting she participated in with the Consumer

Financial Protection Bureau, which included two appraisers who had been collecting information

as whistleblowers. The purpose of the meeting was to express serious issues for consumers in

this profession accountable to the public trust, including AMCs acting as middlemen and

pocketing a significant percentage of each appraisal fee reported to consumers, the degradation

of data on appraisals, and the impact of ongoing self-dealing within the industry, recognized by

Director Chopra in public statements.

76. During the purported performance evaluation, Board members asked the Officers

whether they had a responsibility to act based on the fact that Chance had been alerting them to

concerns about sexual harassment that needed to be addressed. Adomatis shared with the Board

that she had no reason to believe there had been sexual harassment at AI despite her many claims

to the contrary to Chance, Liskar, Konikoff, and many others.

77. On or around August 18, 2024, the Board’s Officers presented Chance with a list

of “Directives” undermining her ability to function as CEO including instruction to

“Immediately stop all media communication that is not in compliance with the Executive

Officers’ email to you dated August 4, 2024” which stated “We unequivocally ask you for two

weeks’ lead time to evaluate and collaborate with you on future “From Cindy’s Desk” messages.

15

This courtesy shall also be extended to website messages and posts, membership-wide emails,

and all similar outward-facing messaging prior to posting/publication… (cont.)” and also to

“discontinue making disparaging remarks, verbally and/or in writing, about the organization, its

governance or staff, such as and including, but not limited to, labeling the Board of Directors,

Executive Officers, and the organization as political and dysfunctional.”

78. On or around August 18, 2024, Chance began hearing from members that AI

Officers were planning to terminate her. On or around September 3, 2024, the President of the

Board called a special Board meeting to continue the “performance evaluation” led by Steinley,

at which there was an attempt to remove Chance as AI’s Chief Executive Officer, but the effort

failed because of objections by some Board members and a public campaign of member support

based on the widespread rumors, which Adomatis and Steinley denied publicly.

79. On or around September 7, 2024, the new CFO/COO, John Udelhofen, who is

currently serving as Acting CEO/CFO/COO sent a letter to Chance notifying her that the

behavior of the Officers and the Board is bordering on financial fraud and that it is apparent that

she is being bullied. On or around September 10, 2024, Chance wrote in her update to the Board:

As a reminder, I offered a stern warning at the Q2 Board meeting

following the [resolution of confidential former personnel claim] I made

clear to the full Board my concerns about the risk of the ongoing culture

that represented a grave risk to the organization.

I made clear, more explicitly still, at the start of the Q3 Board meeting that

we were trying to work within a culture of sexism and abuse and selfdealing.

This has not been discussed with me to date. My concerns seem

to have been dismissed or ignored or addressed through sanctions against

me in the form of Directives.

80. On or around September 10, 2024, and September 11, 2024, Adomatis announced

another special Board meeting from which Chance would be recused under the pretext that the

16

Board would discuss her performance. Neither the Board nor Chance ever received any

presentation on Chance’s performance or a performance evaluation from Steinley.

81. On or around September 12, 2024, AI’s Board held a special meeting to discuss

Chance’s “recent communications,” which centered around her formal written and verbal

warnings to the Officers and Board regarding the ethical and legal risks of their present course,

including repeated inappropriate and discriminatory behaviors. The Board then approved

terminating Chance’s employment “without cause.”

82. On or around September 12, 2024, the Board notified Chance by email that she

was “terminated without cause.” The Board told Chance that she could resign by September 13,

2024, at 10:00 a.m. in lieu of termination.

83. Chance immediately began receiving and continued to receive reports from

individuals that Steinley, Konikoff, Adomatis, and others falsely told Board members, AI

members, and the public that Chance “embezzled $1M”, that Chance “sold our body of

knowledge to a for-profit competitor,” that there was "something that [AI] should have come out

in her background check was discovered,” that “the staff needed to be protected from her,” that

“if you knew what she did, you’d understand [the reasons for her termination].”

84. Chance has sustained economic damages and mental anguish as the result of

Defendants’ actions, and she will continue to sustain damages into the future.

THE EIGHT COUNTS

COUNT I

Illinois Human Rights Act

775 ILCS 5/1-101 et seq.

Sexual Harassment

Against All Defendants Jointly and Severally

85. Plaintiff hereby incorporates all allegations set forth in the foregoing paragraphs

as though fully alleged herein.

86. Plaintiff was an employee as defined in 775 ILCS 5/2-101(A).

17

87. Defendant AI is an employer as defined in 775 ILCS 5/2-101(B).

88. Defendant Steinley is an employee as defined in 740 ILCS 174/5.

89. Defendants subjected Plaintiff to sexual harassment as defined in 775 ILCS 5/2-

101(E).

90. Defendants violated 775 ILCS 5/2-102(D) when Steinley engaged in sexual

harassment of Plaintiff.

91. Plaintiff has sustained damages as the result of Defendants’ illegal sexual

harassment in violation of the Illinois Human Rights Act, including, but not limited to, damage

to her career and emotional and mental distress.

92. Plaintiff is entitled to such legal or equitable relief as will effectuate the purposes

of the statute, including, but not limited to, a cease and desist order; actual damages; a civil

penalty; reasonable costs and attorneys’ fees; a compliance report; posting of notices; and any

such action as may be necessary to make Plaintiff whole.

COUNT II

Illinois Human Rights Act

775 ILCS 5/1-101 et seq.

Retaliation

Against All Defendants Jointly and Severally

93. Plaintiff hereby incorporates all allegations set forth in the foregoing paragraphs

as though fully alleged herein.

94. Plaintiff was an employee as defined in 740 ILCS 174/5.

95. Defendant AI is an employer as defined in 740 ILCS 174/5.

96. Defendant Steinley is an employee as defined in 740 ILCS 174/5.

97. Defendants are person as defined in 775 ILCS 5/1-103(L).

98. Defendants subjected Plaintiff to retaliation as defined in 775 ILCS 5/6-101(A).

99. Plaintiff engaged in protected activity when she reported Steinley’s sexual

18

harassment of her and other women at AI and the sexism present at AI.

100. Plaintiff reasonably and in good faith believed that Steinley’s sexual harassment

was prohibited by the Illinois Human Rights Act.

101. Defendants violated 775 ILCS 5/6-101 when it retaliated against her by

undermining her, issuing directives to her, and ultimately terminating her employment because

of her protected activity.

102. Plaintiff has sustained damages as the result of Defendants’ illegal retaliation in

violation of the Illinois Human Rights Act, including, but not limited to, damage to her career

and emotional and mental distress.

103. Plaintiff is entitled to such legal or equitable relief as will effectuate the purposes

of the statute, including, but not limited to, a cease and desist order; actual damages; a civil

penalty; reasonable costs and attorneys’ fees; a compliance report; posting of notices; and any

such action as may be necessary to make Plaintiff whole.

COUNT III

Illinois Whistleblower Act

740 ILCS 174/1 et seq.

Against Defendant AI

104. Plaintiff hereby incorporates all allegations set forth in the foregoing paragraphs

as though fully alleged herein.

105. Plaintiff was an employee as defined in 740 ILCS 174/5.

106. Defendant AI is an employer as defined in 740 ILCS 174/5.

107. Defendant AI took retaliatory action against Plaintiff as defined in 740 ILCS

174/5 when it issued directives to Plaintiff and ultimately terminated her employment.

108. 740 ILCS 174/15(c) prohibits an employer from taking retaliatory action against

an employee for disclosing or threatening to disclose to any supervisor, principal officer, board

19

member, or supervisor information related to an activity, policy, or practice of the employer if

the employee has a good faith belief that the activity, policy, or practice “(i) violates a State or

federal law, rule, or regulation or (ii) poses a substantial and specific danger to employees, public

health, or safety.”

109. Plaintiff reported to Defendant AI’s Board members and General Counsel that

Steinley, an AI officer, was sexually harassing her.

110. Plaintiff had a good faith belief that Steinley’s sexual harassment of her violated

the Illinois Human Rights Act, 775 ILCS 5/2-102 et seq., and posed a substantial and specific

danger to employees.

111. Plaintiff reported to Defendant AI's Board members that AI was providing

inaccurate state certification information through haphazard organizational practices. Plaintiff

had a good faith belief that this practice violated requirements of the Illinois Department of

Financial and Professional Regulation and similar regulations in other states.

112. Plaintiff reported to Defendant AI's Board members that Officers were

deliberately overstating membership numbers to shield themselves from accountability for

organizational decline. Plaintiff had a good faith belief that this practice violated reporting

requirements established by the Illinois Attorney General's Charitable Trust Bureau and IRS

annual reporting mandates for 501(c)(6) organizations.

113. Plaintiff reported to Defendant AI's Board members that Officers, particularly the

Board President, were improperly influencing teaching appointments to benefit themselves and

their associates, resulting in diminished educational quality and diversity. Plaintiff had a good

faith belief that this practice violated Federal anti-discrimination laws, Illinois human rights

laws, and professional standards required by the Illinois Department of Financial and

20

Professional Regulation.

114. Plaintiff reported to Defendant AI's Board members that AI's instructor approval

and hiring practices were systematically discriminatory and were creating barriers that

effectively prevented qualified women and other candidates from securing instructor positions.

Plaintiff had a good faith belief that this practice violated the Illinois Human Rights Act, 775

ILCS 5/2-102 et seq.,

115. Plaintiff reported to Defendant AI's Board members that AI's testing materials

contained questions with incorrect examination answers. Plaintiff had a good faith belief that this

practice violated professional standards required by the Illinois Department of Financial

Professional Regulation and comparable regulatory bodies.

116. Plaintiff reported to Defendant AI's Board members that Officers were attempting

to prevent her from addressing harmful practices by appraisal management companies that

damaged members' livelihoods and undermined appraisal quality. Plaintiff had a good faith

belief that this practice violated consumer protection regulations established by the CFPB and

SEC, as well as anti-trust laws.

117. Plaintiff reported to Defendant AI's Board members that Officers and staff were

deliberately concealing the poor performance of Practical Applications of Real Estate Appraisal

(“ PAREA”). Plaintiff had a good faith belief that this practice violated the organization's

obligation to inform members about material business losses and requirements established by the

Illinois Secretary of State's Business Services Department and Illinois Attorney General for

501(c)(6) organization.

118. Defendant AI violated 740 ILCS 174/15(c) when it retaliated against Plaintiff for

her disclosures of sexual harassment and illegal organizational practices.

21

119. As a result of Defendant AI’s violations of the Whistleblower Act, Plaintiff has

suffered and is continuing to suffer injuries, including, but not limited to, damage to her career,

damage to her professional reputation, damage to her personal reputation, emotional distress, and

mental distress.

120. For Defendant AI’s unlawful retaliation against Plaintiff in violation of the

Whistleblower Act, Plaintiff is entitled to such legal or equitable relief as will effectuate the

purposes of the statute, including, but not limited to, reinstatement at the same seniority status

Plaintiff would have had but for the violation; back pay, with interest; and compensation for any

damages sustained as a result of the violation, including litigation costs, expert witness fees, and

reasonable attorneys’ fees.

COUNT IV

Defamation Per Se

Against Defendant AI

121. Plaintiff hereby incorporates all allegations set forth in the foregoing paragraphs

as though fully alleged herein.

122. Under Illinois common law, an employer is prohibited from engaging in

defamation per se. Green v. Rogers, 234 Ill. 2d 478, 488, 917 N.E. 2d 450, 457 (2009).

123. Defendant AI has engaged in defamation per se when it has told Board members,

organization members, and the general public that Plaintiff “embezzled $1M”, that Plaintiff “sold

our body of knowledge to a for-profit competitor,” that there was "something that [AI] should

have come out in her background check was discovered,” that “the staff needed to be protected

from her,” that “if you knew what she did, you’d understand [the reasons for her termination].”

124. As a result of Defendant AI’s defamatory statements, Plaintiff has suffered and is

continuing to suffer injuries, including, but not limited to, damage to her career, damage to her

professional reputation, damage to her personal reputation, emotional distress, and mental

22

distress.

125. For Defendant AI’s unlawful defamation, Plaintiff is entitled to such available

legal or equitable relief, including, but not limited to, nominal damages, general damages, and

reasonable costs and attorneys’ fees.

COUNT V

Negligent Hiring

Against Defendant AI

126. Plaintiff hereby incorporates all allegations set forth in the foregoing paragraphs

as though fully alleged herein.

127. Under Illinois common law of negligent hiring, an employer becomes liable for

an employee’s torts if (1) the employer knew or should have known that the employee had a

particular unfitness for the position so as to create a danger of harm to third persons; (2) such

particular unfitness was known or should have been known at the time of the employee's hiring;

and (3) this particular unfitness proximately caused the plaintiff's injury.

128. Defendant AI’s Board member and Officer, Steinley, sexually harassed and

physically sexually assaulted Plaintiff.

129. Defendant AI negligently hired Steinley as immediate past President of the Board

and Vice President of the Board, despite Defendant AI knowing that Steinley had sexually

harassed Plaintiff and other women within the organization.

130. Defendant AI owed a duty of care to Plaintiff as Plaintiff’s employer.

131. Defendant AI knew or reasonably should have known at the time of Defendant

AI’s hiring of Steinley as immediate past President and Vice President that Steinley had a

particular unfitness for the position that created a danger of harm to third persons because

Plaintiff reported to Board members and Defendant AI’s General Counsel that Steinley had

sexually harassed her and other women within the organization.

23

132. Steinley’s unfitness for the position was the proximate cause of Plaintiff’s injury

because Steinley sexually harassed Plaintiff.

133. As a result of Defendant AI’s negligent hiring, Plaintiff has suffered and is

continuing to suffer injuries, including, but not limited to, damage to her career, damage to her

professional reputation, damage to her personal reputation, emotional distress, and mental

distress.

134. For Defendant AI’s negligent hiring, Plaintiff is entitled to such available legal or

equitable relief, including, but not limited to, nominal damages, general damages, and reasonable

costs and attorneys’ fees.

COUNT VI

Negligent Retention

Against Defendant AI

135. Plaintiff hereby incorporates all allegations set forth in the foregoing paragraphs

as though fully alleged herein.

136. Under Illinois common law of negligent retention, an employer becomes liable for

an employee’s torts if (1) the employer knew or should have known that the employee had a

particular unfitness for the position so as to create a danger of harm to third persons; (2) such

particular unfitness was known or should have been known at the time of the employee's

retention; and (3) this particular unfitness proximately caused the plaintiff's injury..

137. Defendant AI’s Board member and Officer, Steinley, sexually harassed and

physically sexually assaulted Plaintiff.

138. Defendant AI negligently retained Steinley as immediate past President of the

Board and Vice President of the Board because Defendant AI knew that Steinley had sexually

harassed Plaintiff and other women within the organization yet allowed him to continue with the

organization.

24

139. Defendant AI owed a duty of care to Plaintiff as Plaintiff’s employer.

140. Defendant AI knew or reasonably should have known at the time of Defendant

AI’s retention of Steinley as immediate past President and Vice President that Steinley had a

particular unfitness for the position that created a danger of harm to third persons because

Plaintiff reported to Board members and Defendant AI’s General Counsel that Steinley had

sexually harassed her and other women within the organization.

141. Steinley’s unfitness for the position was the proximate cause of Plaintiff’s injury

because Steinley sexually harassed Plaintiff.

142. As a result of Defendant AI’s negligent retention of Steinley, Plaintiff has

suffered and is continuing to suffer injuries, including, but not limited to, damage to her career,

damage to her professional reputation, damage to her personal reputation, emotional distress, and

mental distress.

143. For Defendant AI’s unlawful negligent retention of Steinley, Plaintiff is entitled to

such available legal or equitable relief, including, but not limited to, nominal damages, general

damages, and reasonable costs and attorneys’ fees.

COUNT VII

Negligent Supervision

Against Defendant AI

144. Plaintiff hereby incorporates all allegations set forth in the foregoing paragraphs

as though fully alleged herein.

145. Under Illinois common law of negligent supervision, an employer becomes liable

for an employee’s torts if the employer failed to reasonably supervise an offending employee.

146. Defendant AI’s Board member and Officer, Steinley, sexually harassed and

physically sexually assaulted Plaintiff.

147. Defendant AI had a duty to supervise Steinley because he was an Officer of the

25

organization.

148. Defendant AI negligently supervised Steinley because Defendant AI knew that

Steinley had sexually harassed Plaintiff and other women within the organization yet did not

supervise him to the extent that they could stop Steinley’s sexual harassment.

149. Steinley’s sexual harassment of Plaintiff was generally foreseeable because

Plaintiff reported to Board members and Defendant AI’s General Counsel that Steinley had

sexually harassed her and other women within the organization.

150. Defendant AI’s failure to supervise Steinley was the proximate cause of

Plaintiff’s injury because Steinley sexually harassed Plaintiff.

151. As a result of Defendant AI’s negligent supervision of Steinley, Plaintiff has

suffered and is continuing to suffer injuries, including, but not limited to, damage to her career,

damage to her professional reputation, damage to her personal reputation, emotional distress, and

mental distress.

152. For Defendant AI’s unlawful negligent supervision of Steinley, Plaintiff is

entitled to such available legal or equitable relief, including, but not limited to, nominal damages,

general damages, and reasonable costs and attorneys’ fees.

PRAYER FOR RELIEF

Plaintiff prays this Honorable Court for the following relief:

A. Judgment against Defendants in an amount of damages to be determined at trial;

B. Pre-judgment interest;

C. Economic damages including front pay and back pay;

D. Compensatory and punitive damages;

E. Interest due on unpaid wages;

26

F. Reasonable attorneys’ fees and the cost of this action;

G. Reasonable expert witness fees; and

H. Any other relief this Honorable Court deems just and proper to award.

JURY DEMAND

Plaintiff demands a jury for all issues proper to be so tried.

Dated: May 8, 2025 Respectfully submitted,


DOCKET


Case Number Calendar Date Filed Division

2025L006066 LCALY 05/08/2025 District 1

Plaintiff(s) Case Type Defendant(s) Attorney

CYNTHIA CHANCE

Statutory Action - Jury APPRAISAL INSTITUTE

CRAIG STEINLEY

THALIA PACHECO-DE LOERA

Ad Damnum

0

Future Court Activity:

Court Date: 07/07/2025 Hearing Type: First Time Case Management First Time Case Management(Judicial Officer:Schneider, Catherine,Calendar, Y) Time: 9:00 AM Location: Court Room 2004,Richard J Daley Center

Case Activities:

Activity Date: 05/08/2025 Event Desc: New Case Filing Comments:


Activity Date: 05/08/2025 Event Desc: Statutory Action Complaint Filed (Jury Demand) Comments: Civil Cover Sheet, Complaint, and Jury Demand

Mary Cummins of Cummins Real Estate is a certified residential licensed appraiser in Los Angeles, California. Mary Cummins is licensed by the California Bureau of Real Estate appraisers and has over 35 years of experience.


Mary Cummins, Mary K. Cummins, Mary Katherine Cummins, Mary, Cummins, #marycummins #animaladvocates #losangeles #california #wildlife #wildliferehabilitation #wildliferehabilitator #realestate #realestateappraiser #realestateappraisal #lawsuit real estate, appraiser, appraisal, instructor, teacher, Los Angeles, Santa Monica, Beverly Hills, Pasadena, Brentwood, Bel Air, California, licensed, permitted, certified, single family, condo, condominium, pud, hud, fannie mae, freddie mac, fha, uspap, certified, residential, certified resident, apartment building, multi-family, commercial, industrial, expert witness, civil, criminal, orea, dre, brea insurance, bonded, experienced, bilingual, spanish, english, form, 1004, 2055, 1073, land, raw, acreage, vacant, insurance, cost, income approach, market analysis, comparative, theory, appraisal theory, cost approach, sales, matched pairs, plot, plat, map, diagram, photo, photographs, photography, rear, front, street, subject, comparable, sold, listed, active, pending, expired, cancelled, listing, mls, multiple listing service, claw, themls, historical appraisal, facebook, linkedin

DISCLAIMER: https://mary--cummins.blogspot.com/p/disclaimer-privacy-policy-for-blogs-by.html

Friday, September 13, 2024

Cindy Chance Out as CEO of Appraisal Institute, a Total Shame, by Mary Cummins

09/23/2024 More insight into the firing of Cindy Chance from the Appraisal Institute. This may explain some of what is happening. This is copy/pasted. Link to original pdf is below.

From: jamorin@me.com
Sent: Friday, February 23, 2024 9:33 AM
To: Paula Konikoff <
pkonikoff @appraisalinstitute.org
>; Adomatis, Sandra <
sadomatis@appraisalinstitute.org
>
Subject:
RE: Upcoming Speaking Opp

I do hope the balance of the meetings go very well. I have been refl ecting on both of your responses to my email, I feel like I did a poor job of conveying my overall concerns.
I promise this is the last exchange on this topic from me
. The last thing you need is someone sniping from the sidelines, especially when I am sure it is perceived as self-serving and anti the new CEO.

I have made it clear to you both that I am less than impressed with her negative and damaging statements that she continues to make about me and “past leadership” – which frankly includes the Board of Directors too, a concept apparently lost on them. I had hoped that my not-so-subtle plea to you both to have her tone down the rhetoric would have been met with a ceasing of the actions. To my dismay, it has continued as recently as the joint regional meeting this week according to several people who called me afterwards. I know that in this light the rest of what I am about to say will likely be dismissed in whole. But please read it at least once with an open mind.

As a dedicated member, I have always been proud of our collective commitment to excellence, leadership, and the advancement of our profession. This pride stems from our organization's historic emphasis on the knowledge, expertise, and contributions of its members, which has positioned us as industry leaders and earned us unparalleled respect and credibility.

Recently, however, I have observed a shift in the organizational focus that concerns me deeply. The emphasis has immediately moved away from the collective voice and leadership of our members towards a more centralized representation by our CEO. While I recognize and respect the importance of a dynamic CEO in guiding our organization, I am troubled by the potential implications of this shift. Maybe the moss has grown under my feet and the future is passing me by.
1.
Diminishing Member Visibility
: Historically, our organization has thrived on the diverse expertise and leadership of its members. The shift towards a singular representation, primarily through the CEO, may inadvertently diminish the visibility and contributions of our member leaders. This could lead to a perception that our organization is drifting away from its member-centric ethos, which has been a cornerstone of our identity and success. Continuity is great and I think for some relationships that makes good sense, but that continuity used to be a hallmark of the elected leadership, each bring the next one on and passing the torch over the four-year service period.
2.
Impact on Member Engagement and Value
: The strength of our organization lies in its members. Their engagement and sense of belonging are tied to seeing their leaders represent and advocate for them. When communication and representation become more centralized, it risks creating a sense of detachment and undervaluing the diverse expertise within our membership.
3.
Long-Term Reputation and Credibility
: Our organization's reputation as an industry leader is deeply rooted in the collective knowledge and leadership of our members. A shift towards a more CEO-centric approach might raise concerns about the sustainability of this reputation. The diverse voices and insights of our member leaders have always set us apart and driven the profession forward. Being super critical, I cannot believe that either of you are enamored with the tone on the
communication ’from her desk’. They have been insulting and demeaning. Is the best message we off er someone gets stuck in a big closet when the homeowners are arguing with other? Thank God it “hasn’t cost her any friends yet” when talking about appraisers. We have members everywhere doing interesting, complex, and interesting work, work that would be perceived as important and contributing. 4.
Transparency and Communication
: The recent instances, such as the lack of timely communication about our President's involvement with a Federal agency, highlight a growing concern about transparency and inclusivity in communication. Keeping members informed and involved is essential for maintaining trust and a sense of community. Today’s Appraisal Now has no mention of a single offi cer, their travel, and meetings on behalf of the organization.

Considering these concerns, I urge a reconsideration of the current approach. It is crucial that we strike a balance that respects and harnesses the strengths of both our CEO and our member leaders. Our collective leadership, transparency, and member-focused ethos are not just our legacy but our greatest assets moving forward.

I haven’t touched on the instructor’s meeting that took place last week, but it is cause for even more concern. The dumbing down of our tests and coursework plays to the lowest common denominator. Allowing anyone to teach without the minimum amount of training is dangerous. I encourage you to talk to the mentors working on the AIPAREA program about their experiences with students who have been through our previously challenging curriculum versus those who went another route that was easier. The diff erence is stark – is that who you want to be?

I am committed to AI and its mission, and I share these thoughts with the utmost respect for all parties involved. We can continue to grow and lead our industry without losing the essence of what makes us unique and respected.

Thank you for considering my perspective. I do not want a response from either of you
– both are too busy with other eff orts on behalf of the members. I ask only if you consider these points, take a moment, and see if the pathway you are on is the right one. If you feel like it is, then Godspeed and execute to the best of your ability. I’ll know from what I see if I am a guy tilting at windmills. I am afraid the wind is blowing and the moss is growing.

Jim Amorin, CAE, MAI, SRA, AI-GRS, CDEI"


He just deleted his LinkedIn page
https://www.linkedin.com/in/jimamorin/

Link to original pdf

09/16/2024 Article on Biznow about Cindy Chance's departure

09/13/2024 Cindy Chance just commented at HousingWire. 

"Appraisal Institute CEO fired following “secret” board meeting
Cindy Chance said she received no specific feedback from the board prior to her dismissal

Cindy Chance, the CEO of the Appraisal Institute, was terminated during what she described as a “secret board meeting” on Thursday night that she was excluded from.

The Appraisal Institute now faces a backlash from members who support Chance, a veteran nonprofit leader who joined roughly a year ago and pledged to make governance reforms and support the work of on-the-ground appraisers.

The Appraisal Institute did not respond to HousingWire’s request for comment, but in a letter to members on Friday, the trade group said that Chance is “no longer in her role,” and a search for a new leader would soon begin. John Udelhofen will step in as interim CEO.

“We are committed to finding a leader who reflects the mission, vision and values of the Appraisal Institute and helps us carry forward the progress made towards our Strategic Plan goals,” Board President Sandy Adomatis wrote in a letter to members.

“We want to reassure you that we take our mission as Directors of the Appraisal Institute seriously. We are moving forward with our progress on the top goals in our Strategic Plan to modernize our education delivery and development of new materials and continue to modernize technology and offer the programs we’ve heard are most valuable for you. As is our mandate, our efforts will remain focused on recruiting and retaining member professionals. We will continue our great work with PAREA, and our efforts in the areas of diversity, equity, and inclusion that include further expansion of college and university relations.”

Chance told HousingWire on Friday that she received “no specific feedback” prior to the termination notice. She said she was terminated without cause."

"I’m happy to give you my perspective. I have been excluded from the secret board meetings and have received no specific feedback prior to the termination notice.

“Could you please provide details regarding your departure as CEO of the Appraisal Institute?”

From what I understand the Board called a secret meeting last night at which they voted to terminate me without cause. People have been saying this would happen since the Q3 board meeting. I heard about them planning to fire me through leaks and innuendo, not from the Board itself or any of the officers. I'm very proud of my work and my focus has always been the welfare of the members and the appraisal profession.

“Is it true that the board voted to terminate your position at an executive session earlier this month?”

I assume the vote happened at last night’s secret meeting, not the one on September 3rd, because I got the notice by email last night. There have been a number of special, secret meetings and there was no performance review in any legal or practical sense that I could see.

“Were there any disputes between you and the AI board? If so, what were they?”

You’d have to ask them. I’m on the record as recommending governance overhaul, but I wouldn’t call that a dispute- that was a recommendation based on my fiduciary responsibility to the organization. I was executing successfully and communicating transparently to the Board and the membership regarding my progress on our board approved goals.

“Are you considering legal action?”

I'm not one to back down in the face of injustice. Appraisers have a responsibility for the public trust - and that’s important to consider in bringing any and all issues to light.

“Who is running AI following your departure?”

I would guess the Board President and other member officers are effectively running the organization based on my observation of their central role in this drama as it unfolded. They stepped in to make significant decisions including directing staff, firing key contractors and ending partnerships, so that’s what I would expect will continue.

“What's next for you professionally?”

I hope to find a welcoming professional home where my skills and abilities can do good - preferably in my fields of expertise which are ethics, education, and real property association management."

Appraiser friends just posted that Cindy Chance is no longer the CEO of the Appraisal Institute. So much for all the stories from Appraisal Institute saying the rumor she was going to be fired is a lie. It was true. A.I. President, Sandra Adomatis, SRA, sent this message out today, 9/13/24:

“Dear all,

We are writing to inform you that as of today, September 13, Cindy Chance is no longer in her role as CEO of the Appraisal Institute. We are pleased that John Udelhofen has agreed to operate as interim CEO and look forward to working with John to ensure our mission continues unabated.

We want to reassure you that we take our mission as Directors of the Appraisal Institute seriously. We are moving forward with our progress on the top goals in our Strategic Plan to modernize our education delivery and development of new materials and continue to modernize technology and offer the programs we’ve heard are most valuable for you. As is our mandate, our efforts will remain focused on recruiting and retaining member professionals. We will continue our great work with PAREA, and our efforts in the areas of diversity, equity, and inclusion that include further expansion of college and university relations.

A project team will be established immediately to commence a search for a new CEO. We are committed to finding a leader who reflects the mission, vision and values of the Appraisal Institute and helps us carry forward the progress made towards our Strategic Plan goals.

We appreciate your continued membership in and support of the Appraisal Institute and look forward to updating you on our progress.

Your friend,
Sandra K. Adomatis signature
Sandy Adomatis, SRA"

Above is the notice from AI. Below is notice that the meeting is cancelled.



Cindy Chance announced yesterday on LinkedIn she is no longer with AI as of September 12, 2024.

"It has been a challenging and rewarding journey getting to know and defend appraisers. The pressures on the profession have impacts to consumers and the public, and I hope that people will pay increasing attention. I move on now from the Appraisal Institute, with gratitude for the many wonderful appraisers who shared their stories, described their challenges, and whom I have been deeply honored to serve."


I just noticed Cindy Chance posted this right before her notice above.

"As a 501C6 organization, the Appraisal Institute is an association dedicated to appraisers, the profession and the public. The Board has a fiduciary responsibility to act at all times in the best interests of the members and mission, and the staff and I and Chapter Executive Directors are dedicated to serving members and advancing our mission. 

With that in mind, I want to remind you to please join us and make your voice heard on our annual membership meeting webinar this Friday, September 13, 2024, at 2 pm, CDT! This meeting will include the rescheduled report on the 3rd quarter regular Board of Directors meeting.

Please share!"

It included a link to the now cancelled meeting.



August 30, 2024 I sent an email to the board of directors of the Appraisal Institute.

"I was just informed that AI has proposed a motion and vote to remove CEO Cindy Chance. I believe this is not in the best interest of AI, the industry or real estate appraisers. 

I was forwarded the letter written by Craig Gilbert and fully support his position. I'd just like to add that CEO Cindy Chance was a breath of fresh air at AI. I was talking to appraiser friends about more of us appraisers finally joining AI if Chance is at the helm. Chance finally spoke about important pressing issues for appraisers today. This is vital as we are in a quickly changing industry that needs a new solid direction forward. Please, reconsider this decision.

Real Estate Appraiser, Expert Witness for over 40 years
Mary Cummins
Los Angeles, California"

Email from President of the Appraisal Institute Craig Steinley September 2, 2024 denying the rumor she would be fired. This is clearly a lie.

"Hi Mary,

Thank you for reaching out and staying involved with the Appraisal Institute. I appreciate your participation and your membership – we are better off when we all work together as One Appraisal Institute.

I’m not sure why one of our members decided to post a letter about the board that lacks facts and relies on conjecture. As appraisers, we’re taught to rely on solid data before drawing conclusions. It’s disappointing that most of what was written in the posted letter is inaccurate and unsupported. #NoFactsThere

I hope you’ll stay involved and when an actual issue arises that requires us to understand our members’ recommendations, please don’t hesitate to write again.

Craig

Craig Steinley, MAI, SRA, AI-GRS, AI-RRS     
2023 President of the Appraisal Institute (AI)                                                             
State-Certified General Appraiser
AQB-Certified USPAP Instructor
Providing Real Estate Appraisal and Consulting Services since 1979
605-348-0791
csteinley@appraisalinstitute.org
https://appraisalinstitute.org/about


September 4, 2024 AI posted about this publicly. "Appraisal Institute
A public announcement from Appraisal Institute President, Sandra K. Adomatis, SRA."



I also received email replies from Tom Boucher, Tina Mindemann, Elaine Ramirez and Allen Gardiner. They were polite and totally vague. Why even reply at all since the rumor was true. No reply would have made more sense. 

This is so disappointing. A group of us were finally going to join AI to support Cindy Chance's new positive direction promoting appraisers and our profession. Previously I thought AI was just a group of old white men using the organization as a club. They basically kissed the government and industry players' ass to get grants, sell classes, sell books, sell seminars, sell $15,000 MAI designations and further their relationships in the industry. Now I doubt I'll ever join. I don't even want to take their free classes right now. I'm so glad now I didn't shell out money for a membership. Happy I didn't have the money when I was about to sign up last month.

The IRS 501 3c nonprofit mission of AI is to promote the appraisal industry and appraisers. They clearly are not doing that. AI is instead doing what government, politicians tell them to do instead of looking at the facts and independent research. I feel AI is promoting the false narrative of the biased old white male appraiser. They supported the PAVE task force. PAVE hasn't changed anything except adding more paperwork for appraisers. We always had to take bias, nondiscrimination training. We always had ROV Reconsiderations Of Values. PAVE was made to solve a problem that doesn't exist so politicians can say "look what we did for POC. Vote for us!" The real issue behind the wealth gap is the income gap which has nothing to do with appraisers. They need to help POC make more money so they can afford more expensive homes in more expensive areas.

I'm beyond disappointed with the Appraisal Institute. 



Mary Cummins of Cummins Real Estate is a certified residential licensed appraiser in Los Angeles, California. Mary Cummins is licensed by the California Bureau of Real Estate appraisers and has over 35 years of experience.


Mary Cummins, Mary K. Cummins, Mary Katherine Cummins, Mary, Cummins, #marycummins #animaladvocates #losangeles #california #wildlife #wildliferehabilitation #wildliferehabilitator #realestate #realestateappraiser #realestateappraisal #lawsuit real estate, appraiser, appraisal, instructor, teacher, Los Angeles, Santa Monica, Beverly Hills, Pasadena, Brentwood, Bel Air, California, licensed, permitted, certified, single family, condo, condominium, pud, hud, fannie mae, freddie mac, fha, uspap, certified, residential, certified resident, apartment building, multi-family, commercial, industrial, expert witness, civil, criminal, orea, dre, brea insurance, bonded, experienced, bilingual, spanish, english, form, 1004, 2055, 1073, land, raw, acreage, vacant, insurance, cost, income approach, market analysis, comparative, theory, appraisal theory, cost approach, sales, matched pairs, plot, plat, map, diagram, photo, photographs, photography, rear, front, street, subject, comparable, sold, listed, active, pending, expired, cancelled, listing, mls, multiple listing service, claw, themls, historical appraisal, facebook, linkedin

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Friday, April 12, 2024

Bias Against Real Estate Appraisers by Mary Cummins

appraisal bias, cindy chance, ceo appraisal institute, mary cummins, real estate appraiser, real estate appraisal, confirmation bias, loss aversion, anchoring bias,

Interesting letter from Cindy Chance CEO of the Appraisal Institute. Basically people who automatically claim appraiser bias are they themselves biased. This is why the false narrative of the "racist white male appraiser" has gained so much traction in the media and with the public. It's gotten to the point that the government made up a fake solution to the fake appraisal bias problem to satisfy the public and garner votes for the upcoming election i.e.  PAVE report. What we appraisers actually do is unbiased. We rely on data, numbers and facts only. Appraising is a math formula. 

When I see some lay people claim appraiser bias I feel that they believe this 100% even though AEI's research based on government data proved this is not true. Racism and bias definitely exist. Sadly blacks, Latinos and others have been and continue to be discriminated against in our country. It appears to be human nature or confirmation bias to assume that past biased behavior will always be repeated. I took the mandatory class on bias for my license. People will automatically assume anything they don't like MUST BE the result of racism, discrimination and bias. They will falsely assume any phrase must be code for a discriminating term like "Marin City" in the Marin case. They assumed it was code for "black area." It was just the name of the subject's city. Here's another. "Security bars must be removed from bedroom windows" must be code for "black area." No, it's California building and safety law because people can burn to death in a fire.

I've seen this in many areas besides appraisals. A black woman said a white man told her to smile. She claimed he was racist wanting her to smile like old black minstrels to entertain him. I told her that all men tell all women to smile. I've been told the same in the past and my skin is white. It's not about racism but control, harassment, flirting...  Because the woman was black she automatically assumed it was only because she was black.

Now that we know that the public is biased against real estate appraisers what do we do about it? Hopefully the next parts of this letter will answer those questions. We know Automated Valuation Methods AVMs are not the answer. They are more biased than human appraisers because they don't have all the information needed to do a full valuation. They don't know condition, upgrades, lot type, view, specific location in a neighborhood or if the home even exists. Zillow doesn't even use nearby comps if there are no recent ones of a similar size. They'll go two miles away into a neighborhood worth twice as much to find recent, similar sized homes. I have my own suggestions that may help a little. 

Write your appraisal report knowing biased lay people will be reading and sharing it publicly. Don't use abbreviations or subjective terms. Explain everything in clear simple language at a fifth grade reading level like most newspapers. Show your math. Include your regression charts if necessary. This is especially important if the subject doesn't conform to the median home in the area. I've noticed most of the big media cases of alleged appraiser bias were nonconforming homes with major issues on the edge of two very different neighborhoods. Of course they wanted their home to be worth as much as the larger, upgraded homes with views in a different neighborhood that sells for twice as much even though they initially bought it at a huge discount.

If you are given comps and they are not comparable, mention all of them in your report. They'll end up in a Reconsideration of Value ROV anyway. Specifically state why they are not comparable. State why they are worth more than subject, i.e. larger, fully remodeled, full ocean view, cul-de-sac, different neighborhood... 

If anyone has any suggestions on how to counter bias against appraisers and their reports, please, leave a comment. This is a huge problem that affects us all.

"From Cindy's Desk

I’ve heard from many appraisers, particularly residential appraisers, that the Appraisal Institute should have done better at standing up for them by making the public aware of their skills and professional discipline. I agree. Sweeping, sensationalized claims of “bias” about our profession ignore appraisers’ core skills, ethical standards and professional disciplines. The valuer is the only party to a real estate transaction without a financial interest in its outcome; moreover, the appraiser’s duty is to uphold the public trust, by providing an unbiased, impartial opinion of value based on a rigorous process that is continually refined and improved by the profession. Appraisers are heavily regulated to ensure quality standards, held to a rigorous ethical professional code of conduct, and our SRA and MAI designations reflect the profession’s highest standards. Why then has it been difficult for appraisers to respond effectively as a profession to unfair accusations of bias?

One reason is that claims of bias are antithetical to what appraisers do. (In case you’re interested, philosophers and linguists call this a “failure of presupposition,” and it is hard to address because it assumes something that is not actually the case.) As of now, the public is hearing from the media and politicians about a certain terrible kind of bias. What they need to know is that professional real estate appraisal has long been built on eliminating all kinds of irrational bias. Appraisers, ironically, have been ahead of the curve in working continuously to identify and eliminate every kind of bias from their professional analysis.

Thanks to Daniel Kahneman, who died recently at the age of 90, and his partner Amos Tversky, the scientific community has recognized for over half a century that there is a normal human tendency toward bias, which they termed “cognitive bias.” Their research showed that cognitive bias is part of the way all our brains work normally. In fact, our survival depends upon it.

These Nobel Prize winners (followed by several more in the following decades) demonstrated that our rationality is a myth and bias is the norm, and it has been a good thing for humans, evolutionarily speaking, because bias allows us to not have to think too much in cases where a quick judgment increases our odds of survival. Roughly defined as “any predictable error that inclines your judgment in a particular direction,” bias is a natural feature of the way humans think.

It’s easy to recognize some of our most common biases that reflect what is “normal.” We are naturally more averse (two times more!) to negative consequences than we are attracted to positive consequences. This is called “loss aversion,” which helps explain why we don’t like to change, even when things are going poorly. Being twice as likely to avoid downside as to pursue upside helped kept us away from poison plants and cliff edges, but it also often keeps us from pursuing the best courses of action. There are many, many such examples of normal (not good, but normal and understandable) cognitive bias, including “anchoring bias,” the tendency to rely too heavily on the first piece of information one receives, “availability heuristic,” our tendency to overestimate the importance of information we remember easily, and “confirmation bias,” the tendency to focus on information that confirms our pre-existing hypothesis.

Cognitive bias is powerful and can only be managed through the application of methodologies and procedures that require disciplined analysis of data and information (sound familiar, appraisers?). In fact, cognitive bias is why we depend on professionals trained to be unbiased specifically where our proneness to irrationality could create serious problems, such as science, finance, and economics. Appraisers’ impartial analysis protects the public from our hard-wired, everyday biases that would undermine the healthy function of the real estate industry.

Appraisers are essential to a healthy economy because there are all kinds of opportunities for cognitive bias to infect real property valuation; real estate is a context ripe for “loss aversion,” “anchoring bias,” ”availability bias,” “conformity bias” or “conflict avoidance,” to name a few. Appraisers are trained not to fall into these irrationality traps. Appraisers are continually trained to adjust their opinions of value based on data and professional discipline, precisely to avoid cognitive biases to which homeowners, loan officers, and all of us are susceptible. And in case you think machine learning and AI will save us, it is worth noting that AVMs and AI-generated results are not more rational; on the contrary, machines proliferate biases reliably, that is, unless there are educated appraisers who are regularly producing inputs to correct them.

In reality, appraisers have a great story to tell, but we have a long way to go to refocus the terribly flawed “appraiser bias” narrative onto facts and science. With facts, fairness and science all on our side, and with your help, my team and I have committed to advocacy and communications built on each member’s commitment to doing the right thing, the right way.

There’s more to say about bias. That’s why this is part 1 of a 3-part series on bias…next up…the normal biases of homeowners and loan officers, “noise” and bias, cultural bias, the GSEs, and “banned words”…

Cindy Chance, CEO of the Appraisal Institute"


Mary Cummins of Cummins Real Estate is a certified residential licensed appraiser in Los Angeles, California. Mary Cummins is licensed by the California Bureau of Real Estate appraisers and has over 35 years of experience.


Mary Cummins, Mary K. Cummins, Mary Katherine Cummins, Mary, Cummins, #marycummins #animaladvocates #losangeles #california #wildlife #wildliferehabilitation #wildliferehabilitator #realestate #realestateappraiser #realestateappraisal #lawsuit real estate, appraiser, appraisal, instructor, teacher, Los Angeles, Santa Monica, Beverly Hills, Pasadena, Brentwood, Bel Air, California, licensed, permitted, certified, single family, condo, condominium, pud, hud, fannie mae, freddie mac, fha, uspap, certified, residential, certified resident, apartment building, multi-family, commercial, industrial, expert witness, civil, criminal, orea, dre, brea insurance, bonded, experienced, bilingual, spanish, english, form, 1004, 2055, 1073, land, raw, acreage, vacant, insurance, cost, income approach, market analysis, comparative, theory, appraisal theory, cost approach, sales, matched pairs, plot, plat, map, diagram, photo, photographs, photography, rear, front, street, subject, comparable, sold, listed, active, pending, expired, cancelled, listing, mls, multiple listing service, claw, themls, historical appraisal, facebook, linkedin

DISCLAIMER: https://mary--cummins.blogspot.com/p/disclaimer-privacy-policy-for-blogs-by.html